Reference

Legal terms, privacy and cookies

Our legal pages set out the terms, privacy rules, cookie use and request paths that apply to your account on x89.

TermsPrivacyCookiesRequests

Jurisdiction and access rules

x89 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This section explains how the rules attached to your account work when you use x89 from India. Some parts apply the same way to everyone, while access, retention and data sharing can change with local law, account status and the kind of request you send. If

1
a record is needed for UPI, Paytm, PhonePe or Google Pay reconciliation, we keep only the fields needed to match the transaction and the request, then store them for the period the rule asks for. We also use the same file to check correction requests, confirm
2
any identity step and keep the audit trail in one place. When a local rule asks for extra proof, we may pause the action until the match is complete. If you are unsure which path fits your request, use the contact methods below and we will
3
point you to the right form.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST PATHS

How to reach us

For legal requests, the cleanest route is the contact path linked to your account, because it keeps the thread tied to the right record set. You can ask about terms, data copies, consent settings, corrections or a written response. We read each request against the account details we already hold, then reply through the same channel unless local law asks for another method. That helps us verify who is asking, avoid mix-ups and keep the request traceable from start to finish.

Team online

Account email

Send a request from the email tied to your account so we can match it to the right record set. We use that thread for legal queries, corrections, and copies of policy text.

In-account form

Use the form inside your account when you want a change to profile data, consent settings, or stored records. That path keeps the request linked to your session and history.

Postal request

If your local rules need written correspondence, send the request by post and include the account details we ask for. We verify identity before changing sensitive records or releasing copies.

DATA CARE

Data handling and account care

We keep policy handling practical: collect only what is needed, log consent choices, use cookies for session and preference memory, and protect account access with checks on sign-in…

Data map

We keep the account fields, request history and transaction markers needed to run your legal relationship with us.

Cookie control

Session cookies help keep you signed in while you move across policy pages and account forms.

Access checks

If we see a new device, changed password or unusual access pattern, we may ask for an extra confirmation before…

Retention rule

We keep records only as long as they serve a legal or account purpose, then remove or anonymise them according…

Change requests

You can ask for correction, deletion where allowed, or a data copy by using the request path inside your account.

Contact route

If a request needs human handling, send it through the account contact route and choose the subject that matches your…

Common legal questions and answers

These questions cover the account rules most often tied to access, data use, consent changes and record requests. If your case depends on local law or needs a document trail, use the account route so we can match the request to the correct record set before we act.

It explains the terms that apply to your account, how we handle data, how cookies work, and where to send correction or access requests. It is written for India and follows local law where required.

Yes, you can send a request through the account path tied to your profile. We verify the request, check whether local law allows the release, and then share the relevant record set.

We use session cookies to keep pages linked while you move around the account area, and preference cookies to remember language or form choices. They do not change your legal rights.

We keep each record only for the purpose it serves, plus any period needed by local law. After that, we remove it or convert it into a form that no longer identifies you.

Use the contact method inside your account and choose the subject for profile or data changes. If the request needs identity checking, we will ask for the minimum proof needed to proceed.

Yes. If a term, data action or record release depends on local law, we follow the rule that applies in your location. Where access is allowed, we handle it through the matching account path.

Legal terms, privacy and cookies

How to reach us

Account email

In-account form

Postal request

Data handling and account care

Data map

Cookie control

Access checks

Retention rule

Change requests

Contact route

Common legal questions and answers

01 What does this legal page cover?

02 Can I ask for a copy of my data?

03 How do you use cookies?

04 How long do you keep records?

05 Who should I contact for corrections?

06 Does local law affect access?

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